Terms of Service

Last Updated: August 09, 2021

These Terms of Service (“Terms”) govern your use of Crown Trust Bank’s website, online services, mobile applications, and any banking services offered by the Bank.

By using our services, you agree to these Terms.

1. Definitions

  • “Bank” / “We”: Crown Trust Bank
  • “User” / “You”: Any individual using our services
  • “Services”: Banking products, digital platforms, and communication systems

2. Eligibility

To use our services, you must:

  • Meet legal requirements in your jurisdiction
  • Provide accurate and complete information
  • Be authorized to operate the account

3. Account Responsibilities

You agree to:

  • Keep login credentials confidential
  • Notify us immediately of unauthorized access
  • Ensure all information provided is accurate
  • Avoid misuse of any banking system or platform

The Bank is not liable for losses arising from misuse of credentials.

4. Use of Online & Mobile Banking

By using our online platforms, you agree to:

  • Act responsibly and ethically
  • Avoid fraudulent or illegal activities
  • Not interfere with system operations
  • Use the platforms only for lawful banking activities

We reserve the right to suspend access for security reasons.

5. Fees & Charges

All applicable fees are clearly disclosed on:

  • Branch notices
  • Official banking documents
  • Our website under “Rates & Charges”

You are responsible for reviewing and understanding these fees.

6. Intellectual Property

All content on our website including logos, text, images, and software, is the property of Crown Trust Bank. Unauthorized use is prohibited.

7. Limitation of Liability

To the extent permitted by law, Crown Trust Bank is not liable for:

  • Losses caused by user error
  • System downtime due to maintenance
  • Unauthorized transactions resulting from negligence
  • Third-party service interruptions

8. Termination of Services

We may suspend or terminate accounts when:

  • Fraud or suspicious activity is detected
  • Required by law
  • User violates these Terms
  • Accounts remain inactive for extended periods (strictly as per regulations)

9. Governing Law

These Terms are governed by applicable banking and financial laws of your jurisdiction.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of updated terms.